Terms of service

BaoLab — Last updated: June 16, 2026

https://baolab.au | hello@baolab.au | Melbourne, VIC, Australia

I. ADB Enablement Service

This section applies to the ADB Enablement Service provided by BaoLab for BYD and Denza vehicles.

1. Service Description

BaoLab ("we", "us", "our") provides an ADB (Android Debug Bridge) enablement service for BYD and Denza vehicles running DiLink 5.0 or newer. The service involves:

  • Remote QR code scanning to enable factory-level ADB access
  • Enabling wireless ADB debugging and USB debugging modes
  • Approximately 5–10 minutes of remote technical support

What we provide: ADB access activation on your vehicle's infotainment system, guidance on installing third-party applications, post-enablement technical support via email.

What we do NOT provide: Installation of specific applications, ongoing technical support for third-party applications, vehicle modifications beyond ADB access, any physical modifications to your vehicle.

2. Eligibility

To use our service, you must:

  • Own or have authorized access to a BYD or Denza vehicle
  • Have a vehicle running DiLink 5.0 or newer
  • Be able to access the QR code page on your infotainment system
  • Have a stable internet connection during the service
  • Be at least 18 years old or have parental consent

3. Service Process

  1. Order Placement: Purchase the ADB Enablement Service through our website
  2. Scheduling: We will contact you to schedule a convenient time
  3. QR Code Access: You will access the QR code page on your vehicle
  4. Remote Enablement: We scan the QR code and enable ADB access
  5. Completion: ADB is enabled on your vehicle

Important Notes:

  • The QR code expires every 5 minutes. If it expires, do NOT click refresh — stay on the page and wait for it to regenerate
  • You must be online during the scheduled time
  • We are not responsible for connectivity issues on your end
  • ADB access will be lost if you perform a factory reset on your infotainment system

4. Payment & Pricing

  • Standard Service: $149 AUD per vehicle
  • Priority Scheduling: $169 AUD per vehicle
  • Advanced Technical Support: $300 AUD per vehicle
  • Payment: Required before service commencement
  • Currency: All prices are in AUD
  • Taxes: Prices include GST where applicable

Refund Policy:

  • Before service: Full refund if cancelled 24 hours before scheduled time
  • During service: No refund if QR code has been scanned
  • After service: No refund once ADB access has been enabled
  • Technical issues: If we cannot complete the service due to our error, full refund will be provided

5. Your Responsibilities

You acknowledge and agree that:

  • You are the authorized owner/user of the vehicle
  • You understand that ADB access may affect your infotainment system's warranty
  • You are solely responsible for any applications you install after the enablement
  • You will not use the service for illegal purposes
  • You will follow all applicable laws and regulations in your jurisdiction

6. Limitation of Liability

6.1 No Warranty for Third-Party Applications
We are not responsible for any third-party applications you install on your vehicle's infotainment system after the ADB enablement. This includes but is not limited to:

  • Application functionality, reliability, or compatibility
  • Data loss or corruption caused by applications
  • Security vulnerabilities introduced by applications
  • Performance issues caused by applications
  • Any damage to your vehicle's infotainment system

6.2 Infotainment System Warranty
ADB access may void or affect your infotainment system's manufacturer warranty. We are not responsible for any warranty implications. You should consult your vehicle manufacturer or dealer before proceeding.

6.3 Service Limitations
Our service is limited to enabling ADB access. We do not guarantee:

  • Compatibility with all third-party applications
  • Continued functionality after vehicle software updates
  • That ADB access will remain enabled permanently (factory reset will remove ADB access)

Note: Based on our experience, OTA updates generally do not affect ADB access, and ADB access remains enabled until a factory reset is performed. However, we cannot guarantee this for all vehicles and situations.

6.4 Maximum Liability
Our total liability to you for any claims arising from or related to this service shall not exceed the amount you paid for the service.

6.5 Exclusion of Damages
To the maximum extent permitted by law, we shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages arising from your use of third-party applications
  • Damages arising from infotainment system warranty issues
  • Damages arising from vehicle software updates

7. Indemnification

You agree to indemnify, defend, and hold harmless BaoLab, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the service
  • Your installation of third-party applications
  • Your violation of these terms
  • Your violation of any law or regulation
  • Any damage to your vehicle or third-party property

8. ADB Enablement Disclaimer

The ADB enablement service may affect vehicle warranty, software updates, system stability, and future support from the vehicle manufacturer. BaoLab is not responsible for any changes to vehicle behavior, warranty status, or system functionality after ADB is enabled. Customers acknowledge that enabling ADB and installing third-party applications is done at their own risk.

II. Physical Products

This section applies to all physical products sold on shop.baolab.au, including but not limited to vehicle accessories, passenger screens, floor mats, boot mats, and other automotive accessories.

9. Product Information

We endeavour to ensure that all product descriptions, images, and specifications on our website are as accurate as possible. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Colour Disclaimer: Product colours may vary slightly from images shown on our website due to differences in display settings, lighting conditions, and manufacturing batches.

10. Pricing & Payment

  • Price: All prices are displayed in AUD (Australian Dollars)
  • Taxes: Prices include GST where applicable
  • Payment: Required at time of purchase
  • Currency: All transactions are processed in AUD

11. Shipping & Delivery

  • Processing time: 1–2 business days
  • Estimated delivery: Varies by product (see individual product pages)
  • Ships to: Australia-wide (international shipping available on request)
  • Free shipping: On orders over $99 AUD

Note: Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control. We are not responsible for delays caused by shipping carriers or customs.

12. Pre-Order Products

For pre-order products (including but not limited to the Denza B8 Passenger Entertainment Screen):

  • Production time: 15–20 business days
  • Air freight: 3–5 business days
  • Quality inspection: Included before dispatch
  • Domestic delivery: 3–5 business days
  • Total estimated lead time: 21–25 business days from order date

Pre-order products are produced in small batches and may be subject to occasional manufacturing, customs, or freight delays. We will keep you informed of any significant changes to the expected delivery schedule.

13. Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Exceptions / Non-Returnable Items:

  • Digital services (once completed)
  • Custom products or special orders
  • Personalised items
  • Gift cards
  • Sale items (unless defective)

Refund processing: Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

14. Warranty

All BaoLab products are covered by a manufacturer's warranty. Warranty terms vary by product — please refer to individual product pages for specific warranty information.

III. General Terms

15. Intellectual Property

  • The BaoLab name, logo, and website are our intellectual property
  • You may not use our trademarks without written permission
  • The service methodology and processes are proprietary
  • You may not reverse-engineer or replicate our service

16. Privacy

  • We collect only necessary information to provide our services
  • Your personal information is stored securely
  • We do not sell or share your information with third parties
  • We may use anonymized data for service improvement

17. Governing Law & Disputes

  • These terms are governed by the laws of Victoria, Australia
  • Any disputes shall be resolved in the courts of Victoria, Australia
  • You agree to attempt mediation before pursuing legal action

18. Changes to Terms

  • We may update these terms at any time
  • Changes will be posted on our website
  • Continued use of the service constitutes acceptance of updated terms
  • We will notify you of material changes via email

19. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These terms constitute the entire agreement between you and BaoLab, superseding any prior agreements or understandings.

21. Contact Information

Questions about the Terms of Service should be sent to us at hello@baolab.au.

BaoLab
Melbourne, VIC, Australia
hello@baolab.au
https://baolab.au

22. Acceptance

By purchasing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

These terms are effective as of June 16, 2026.